Being Part of a Teleworking Team
By Serena Beck | Senior Member Getting into your car, sitting in rush hour traffic, and then arriving at the office an hour later may soon be an antiquated way to work. The trend of companies allowing...
View ArticleFrom Marketing to Methodology: Writing in a Technology Company
By Dave Wright | Member and Harry Calhoun Writers and editors who work for technology companies have to acknowledge the challenges, limitations, and opportunities that writing about technology bring....
View ArticleMinimize the Risk Associated with Project Rescue
By Tom Mochal Projects have problems. Most problems arise and are solved. On some projects, however, the problems add up and are compounded to a point where they cannot be resolved successfully. These...
View ArticleGetting Out of Debt: Avoiding Bankrupt Technical Documentation
By Raymond Gillespie | Senior Member I first heard the term “technical debt” a few years back during a training course on Agile software development. It refers to a “knowledge debt” that can build up...
View ArticleClinging to Ownership: Rescuing Content from SMEs
By Maria Willacy | Member Subject matter experts (SMEs) can be great assets—they provide knowledge, resources, credibility, and often the main content with which we work. But SMEs, perhaps unwittingly,...
View Article“Project Rescue:”A Mindset for Collaboration
By Heather Meeker Green and Rachel DiGiammarino Studies by Stanford Research Institute and the Carnegie Mellon Foundation among Fortune 500 CEOs found that 75% of long-term job success depended on...
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